Refund & Returns Policy
Last Updated: July 2026
Thank you for shopping with DARAH.
We want every customer to be satisfied with their purchase. Please read our return and refund policy carefully.

1. Return Eligibility
   You may request a return if:
   The product is damaged during delivery.
   You receive the wrong product.
   The product has a manufacturing defect.
   The return request must be made within 7 days of delivery.
2. Non-Returnable Items
   Returns will not be accepted if:
   The product has been used.
   The original tags or packaging are missing.
   The item is damaged due to customer misuse.
   The return request is made after 7 days.
3. Refund Process
   After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
   If approved, the refund will be processed within 5–7 business days to your original payment method.
4. Exchange
   We only replace items if they are defective, damaged, or if the wrong product was delivered.
5. Shipping Charges
   Original shipping charges are non-refundable unless the return is due to our mistake.
6. Contact Us
   Email: support@darah.in